Subscribing and connecting to the Client Centre

Take advantage of our online insurance services with the Client Centre!

Not registered yet?

The simplest way to sign up for the Client Centre is by clicking the “Connect” button located in the email you’ll receive after purchasing an insurance product from belairdirect. This email contains all the required information for registering. This button will be functional for up to 72 hours after receiving the email.

If ever the button expires, all you need to do is follow these steps to access your Client Centre profile.

How do I sign up for the Client Centre?

Follow these steps to sign up for the Client Centre online:

1

From the belairdirect home page, click on Client Centre in the upper-right corner of the page, or, open the belairdirect app, which is available from the App Store and Google Store.

2

Select “Sign up” to begin creating your Client Centre account.

3

You’ll need to provide your insurance policy number, your full name and date of birth, as well as your postal code. Your driver’s license number is only needed if you’ve joined the automerit program.

4

To secure your profile, you’ll need to choose one of the following options: You can either have a confirmation link sent to you via email or by text message to your phone.

5

You’ll receive either an email or a text message with a link that will allow you to enter your email address and create a password. Once the password is created, you’ll be ready to use the Client Centre.

Congratulations! You are now subscribed to belairdirect’s Client Centre. You can now manage your coverage, modify your insurance and more online. All on your own, in a secure manner.

1

From the belairdirect home page, click on Client Centre in the upper-right corner of the page, or, open the belairdirect app, which is available from the App Store and Google Store.

2

Select “Sign up” to begin creating your Client Centre account.

3

You’ll need to provide your insurance policy number, your full name and date of birth, as well as your postal code. Your driver’s license number is only needed if you’ve joined the automerit program.

4

To secure your profile, you’ll need to choose one of the following options: You can either have a confirmation link sent to you via email or by text message to your phone.

5

You’ll receive either an email or a text message with a link that will allow you to enter your email address and create a password. Once the password is created, you’ll be ready to use the Client Centre.

Congratulations! You are now subscribed to belairdirect’s Client Centre. You can now manage your coverage, modify your insurance and more online. All on your own, in a secure manner.

How can I connect to the belairdirect Client Centre?

Once your Client Centre account has been created, follow these steps to access your account:

1 From the belairdirect website, click on Client Centre in the top-right corner, or open the belairdirect app on your smart device.

2 Enter the email address and password for your account, then click to proceed.

Quick tip: To speed up the sign-in process, you can choose the “Remember my email” option.

Login screenshot

Good to know

After your first login to the Client Centre, we recommend following the brief guided tour. You’ll learn how to locate documents and important payment information.

Each step will highlight important sections for each page to allow you to better understand how to use the different functions and where to click.

And voilà! Once the guided tour is complete, you’ll have access to several functions that will allow you to take control of your insurance from anywhere.

Discover everything you can do online right from the Client Centre

Frequently asked questions about subscribing and connecting to the Client Centre

Do you still have questions about setting up your Client Centre profile? We’re here to help.

If you forget your password, you can request a new one by clicking “I forgot my password”. You’ll receive an email containing a button that says “Modify your password” that will remain active for up to 2 hours once you’ve made the request.

Your profile may be locked after several consecutive unsuccessful login attempts. After 3 attempts, you will be invited to reset your password via an email.

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